Types of Information Collected
“Personal Information” which includes any information that can be used to identify, locate, or contact you including but not limited to your name, mailing address, email address, social media account names and telephone numbers. We may also collect Personal Information about you from third- parties and that information that may be added to your Personal Information or a related category of information.
“Non-Personal Information” which includes any information that does not identify you or has been provided anonymously and may be obtained either by you or through information collected as part of your use of our Website including, but not limited to, the type of browser you are using, where your visit originated from (i.e., what website), the terms searched to located our Website, etc.
“Association Information” which includes any information collected that provides us with a better understanding of you, your likes and dislikes. This may include information about your lifestyle, location, areas of interest, demographic information such as your birthday, age and gender, and other information obtained from social media interactions.
“Commerce Information” which includes information related to your use of Homework Unlocked such as comments that you may make in a public forum including but not limited to social media sites, discussion groups or bulletin boards.
Collectively, the information defined and listed above is referred to as “Information” and when that term is used is intended to cover all types and categories of information collected.
When Information is Collected
Information is collected at various points during the use of our Website. When you are using our Website we may collect Personal Information, Non-Personal Information, Association Information and Commerce Information from you. Cookies and related technologies may also be used to collect Association Information, Commerce Information and Non-Personal Information and this information may be collected even when you are not using our Website. When you contact us for customer support purposes either by email, telephone, text, mail, social media or other methods Information is collected and if such interactions are verbal they may be recorded for quality assurance purposes.
How Information Collected Is Used
In general, Information collected is used to operate and improve Homework Unlocked’s Website including but not limited to user interface and suggested patterns or problems. Information collected is used to provide customer support, reminders, notices, updates, security alerts and to administer surveys, conduct analytics and generally manage Homework Unlocked’s day-to-day business operations.
Personal Information collected is used to complete requests initiated by you, improve customer service and respond to questions by you. Personal Information may be used for future contact by us about promotions, offers or other information from us or an affiliated company. You can opt-out of receiving future promotions, offers or other information from us or an affiliated company at any time by clicking a related opt-out link on the notice page or by contacting us as discussed in more detail below.
Non-Personal Information is used in a variety of ways to evaluate our Website and track usage, decipher trends and needs, facilitate marketing and advertising campaigns, and other similar type uses. Non-Personal Information, Commerce Information and Association Information maybe be aggregated, manipulated and provided to merchants, partners or other third parties for statistical purposes as well as to provide interested parties with non-identifiable information about our users.
In some instances, Personal Information, Non-Personal Information, Commerce Information and Association Information may be shared with sponsors of a particular program or service that we have a relationship with to facilitate the operation of the program or service. Personal Information is not, except as set forth below, shared or sold to third parties without your prior notice and approval.
Information may be disclosed in the case of litigation, legal claims, regulatory actions and law enforcement actions or when required to by law in response to a legal process such as, but not limited to, a subpoena.
Cookies and Related Technologies
To assist us in recognizing you and to improve your use of our Website, we collect Non-Personal Information, Commerce Information and Association Information through the use of automated or electronic means such as cookies, pixel tags, web beacons, browser analysis tools, web server logs and other technologies. These technologies, such as cookies or web beacons, work by placing small files on your Connection’s hard drive, memory or web browser that then allow us to remember you when you return or revisit our Website. They also allows us to track your online movements to provide additional useful information to you for future visits. Any technologies used do not collect and are not tied to Personal Information. Non-
Personal Information, Commerce Information and Association Information collected includes information such as, but not limited to, your operating system type, browser type, system setting, language used, country, time zone, sites visited, items clicked, etc. all of which helps us optimize our Applications and Services. Connection devices can be set to limit the acceptance of cookies and other technologies, and cookies and other technologies can be removed from devices, however, limiting acceptance of the same and removing them may impact the functionality of our Applications and Services.
Our Applications and Services are not intended for use by children. Homework Unlocked does not knowingly collect any Personal Information about children under the age of 13 and if you are parent or guardian of a child under the age of 13 and believe he or she has disclosed Personal Information please contact us immediately at firstname.lastname@example.org concerning removing or deleting such Information and prohibiting use of that Information.
Security of Information
Homework Unlocked has reasonable security measures in place that contain administrative, technical and physical controls to protect and safeguard Information, including Personal Information, against loss, misuse or alteration. Homework Unlocked, however, cannot guarantee or warrant the security of any Information disclosed by you or transmitted to us via the internet or mobile device and is not responsible for the inadvertent disclosure or destruction of said Information. If you believe that there has been a breach in the security of Information disclosed to us, please contact us immediately at email@example.com.
California Privacy Rights
If you live in California, pursuant to Section 1798.83 of the California Civil Code, you have the right to request from companies certain information about the types of Personal Information they have shared with third-parties for direct marketing purposes during the previous calendar year. The law requires that companies inform consumers about (1) the categories of Personal Information that have been shared with third parties, (2) the names and addresses of those third parties, and (3) examples of the types of services or products marketed by those third parties. If you would like a copy of the disclosures provided by Homework Unlocked under Section 1798.83, please contact us at firstname.lastname@example.org or Homework Unlocked, Attn: Privacy Officer, P.O. Box 556, Glen Echo, MD 20812, and please include your name, address where you would like the response sent, and username so that we can identify your account. Please allow 30 days for a response.
Contacting Us – Opting-Out
Attn: Privacy Officer
P.O. Box 556
Glen Echo, MD 20812
All requests will be responded to and addressed, but in certain instances may not be able to be met while still allowing access to and use of Homework Unlocked’s Website.